Helping You Get the Late Delivery Refunds You Deserve

Easy Process

Staying true to our mission of providing technology and business cost reduction solutions to our clients, LateDeliveryRefund.com offers a service that saves money on your FedEx and UPS late deliveries!

LateDeliveryRefund.com’s solution: identifies UPS and FedEx late deliveries; audits invoices for incorrect fees, files claims on your behalf; and confirms that your refunds have been credited back into your shipping account directly from the shippers.

Sign up for our service now in less than two minutes and you’ll start receiving your FedEx refunds and UPS late delivery refunds. Let us help you save money at no risk to your organization!

delivery

1

Sign Up in Less Than Two Minutes.

Sign up for FedEx and/or UPS late delivery tracking.

2

We Audit Your Shipments.

We audit your shipments against FedEx and UPS’ guaranteed time commitments.

3

We Submit Claims for You.

We file claims on your behalf to FedEx and UPS for all late parcel deliveries in accordance with their terms and conditions.

4

Credits Due Are Refunded to You.

We recover 100% of your late delivery shipping costs! All refunds are credited directly to your FedEx and UPS shipping accounts.

Ready to Start?

We offer our service to you with the following promises.

No sign-up fee.

No sign-up fee when starting our service.

No Changes to Your Operations.

No changes to your shipping operations when using our service.

No Out-of-Pocket Service Fees.

Service fee is a percentage of the refunds that we recovered and has been credited back to your FedEx & UPS accounts.

No Software to Install.

No software to install with our cloud-based solution.

No Lengthy Contract.

This service is month to month!

No Risk! Sign Up Today and Start Saving.

Cancel anytime if you are not satisfied.

Is It Starting to Add Up?

It’s a no-brainer! You can easily cut your business expenses with LateDeliveryRefund.com by Yellowshake!

FAQ's

Sure you can. However, do you know the ins and outs of shipping, billing management, and tracking? Are you ready to waste 95% of your time and resources looking at the correct shipments to identify the 5% of your shipments that are due a full credit refund?

Not to mention, you have to correctly file the necessary claims with the shippers within their specified times to get your money back. The shippers make this process difficult for you.

Let us help you. It’s what we do every day!

Our customers use our service because we are aligned with them. We only invoice after we save you money and it has been refunded to you.

We have no sign-up fees and no monthly subscription fees. We only invoice you after we save you money and have confirmed that your refund(s) was credited back to your account so there is never any out-of-pocket expense for you. We charge you a percentage of the refunds credited to your account as a result of our service. Our service truly offers no risk to recover your late refunds.

 

Our service is month-to-month and you can cancel at any time with advance 90-day written notice. We are very confident you’ll love our service and join others in becoming a long-standing customer.

No way. The money-back guarantees as offered by FedEx and UPS include an on-time delivery guarantee. They promise to refund your shipping costs when their on-time delivery is not met.

Relax and keep calm because this is part of their commitment to you for using their services.

You should typically start receiving your refunds directly back from the carrier into your account in as little as one week from us filing each claim on your behalf.

You will see your executive summary-level reports on a weekly basis. Take a look at them and feel free to get excited when you see those refunds!

You also have 24/7 online access to the secure client site for interactive reporting and recovered costs and control tools.

No! After we have confirmed that you received your refund credited directly back into your account from the shipper we will invoice you for a percentage of the refund. Our invoices are sent to you monthly.

There is nothing else for you to do except sit back, get a cup of coffee and wait for the weekly report showing your credits and refunds.

There is nothing for you to do. Each package marked as refunded on your weekly report has already been credited to your carrier account and matches up to the credits shown on your carrier invoices.

Yellowshake LLC owns and operates LateDeliveryRefund.com. If you receive an invoice from us (Yellowshake LLC and/or LateDeliveryRefund.com), it means you’ve already received a refund!

FedEx and UPS have standard protocols where you directly receive the full refund(s) posted to your shipping account. Then, and only then, we invoice you for our service fee percentage of the refund.

You can mail a check to the address identified on your invoice or use our electronic payment options. Once our service is initiated, we will invoice you monthly for a portion of the refunds that you received directly from the carriers resulting from our service.

Please refer to the address identified on your invoice.

We will email your invoice to the email address given upon sign-up. Please make sure the email addresses for report distribution and billing are up to date so you can continue to benefit from our services.

The protection of your company shipping data and the weekly audit reports are always top of mind. Your data is always encrypted as it passes along the internet.

Not only are we using state-of-the-art file systems, we are using 128-bit SSL encryption and keeping track of the specific IP addresses when your account is accessed.

Privacy policy: Yellowshake LLC, which owns LateDeliveryRefund.com, respects your right to privacy. We will not rent, sell, transfer or distribute your name, email, address, shipping trends, weekly reporting, or any other identifying information that you have given to us in order to complete our services.

All questions regarding our privacy policy should be directed to [email protected].

Our service requires that you be enrolled in FedEx Billing Online (fedex.com) and the UPS Billing Center (ups.com) to automate the monitoring, auditing, and filing of claims for refunds.

If you are not currently enrolled in FedEx Billing Online or through the UPS Billing Center we invite you to enroll so you can sign up for our service and start receiving your refunds in as little as one week!

FedEx Money Back Guarantee Policy

Every FedEx parcel shipment comes with a money-back guarantee. If your overnight shipment is late by over 1 minute, or if your ground shipment is late, by one day, you should receive a full refund.

However, you only have 15 days to claim a refund for a service delivery failure. If you miss this window to claim your express (air) and ground packages, you lose.

The FedEx late delivery refund policy, known as the money-back guarantee (MBG), can be summarized with the following: assuming there are no exceptions (weather delays, address correction, etc.) every delivery is guaranteed to arrive on time, or you as the shipper are owed a refund.

Below are the highlights of the FedEx Money Back Guarantee Policy and the link to their site for more details.

FedEx® Money Back Guarantee Details

We recommend that you view the latest version of the service guide as details can change at: http://www.fedex.com/us/service-guide/options/money-back-guarantee.html    (This text is copyrighted FedEx®)

UPS Guarantee Service Refund Policy

Every UPS parcel shipment comes with a money-back guarantee if the attempted delivery of the shipment was not within the specified times.

The UPS late delivery refund policy is known as the Guaranteed Service Refund (GSR) and can be summarized with the following: assuming there are no exceptions (weather delays, address correction, etc.) every package is guaranteed to arrive on time or you as the shipper are owed a refund even if that package is 61-seconds late.

However, you only have 15 days to claim a refund for a service delivery failure. If you miss this window to claim your express (air) and ground packages, you lose. 

We recommend that you view the latest version of the service guide as details can change. Please refer to UPS.com for the current verbiage relating to UPS’s terms and conditions pertaining to its service and refund policy.